Terms of service

1. About Us

Welcome to FunkyNChunky.

These Terms & Conditions govern your use of our website and the purchase of products from us.

Throughout these Terms, "we", "our" and "us" refer to FunkyNChunky.

Our website is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products online.

By using our website or placing an order, you agree to these Terms & Conditions.

If you do not agree with these Terms, please do not use this website.

2. Our Products

We specialise in handcrafted accessories inspired by African heritage, including Bolga hats, leather fans, headbands and jewellery.

As many of our products are handmade, slight variations in:

  • colour
  • pattern placement
  • weaving
  • leather texture
  • finish

are part of the natural character of each item and should not be considered faults.

We make every effort to display our products accurately, however colours may vary slightly depending on your screen or device settings.

3. Ordering

When you place an order, you are making an offer to purchase our products.

Once your order has been accepted, you will receive an order confirmation email.

We reserve the right to refuse or cancel any order where:

  • products are unavailable
  • payment cannot be authorised
  • pricing errors occur
  • fraudulent activity is suspected

If payment has already been taken, it will be refunded promptly.

4. Prices

All prices are shown in Pounds Sterling (£).

Prices include VAT where applicable.

Delivery charges are calculated at checkout and shown before payment is completed.

We reserve the right to change prices without notice.

5. Payment

Payment must be received before goods are dispatched.

We accept payment through the payment methods available at checkout.

6. Delivery

Delivery times shown on our website are estimates only.

Whilst we aim to dispatch orders promptly, we are not responsible for delays caused by:

  • Royal Mail
  • courier companies
  • customs
  • severe weather
  • events outside our reasonable control

Risk in the goods passes to you once your order has been delivered.

Ownership remains with FunkyNChunky until payment has been received in full.

7. Returns & Refunds

Please refer to our Returns Policy for full details.

Nothing within these Terms affects your statutory rights under UK consumer law, including the Consumer Rights Act 2015 and Consumer Contracts Regulations.

8. Faulty Goods

If your item arrives damaged or develops a fault, please contact us as soon as possible.

Where goods are confirmed to be faulty, we will offer an appropriate remedy in accordance with UK consumer legislation.

9. Intellectual Property

All content on this website, including:

  • photographs
  • logos
  • graphics
  • text
  • product descriptions
  • branding

belongs to FunkyNChunky unless otherwise stated.

No content may be copied, reproduced or used without our written permission.

10. Website Use

You agree not to:

  • use our website for unlawful purposes
  • interfere with website security
  • attempt to gain unauthorised access
  • upload malicious software
  • copy or scrape our content

We reserve the right to restrict access where misuse is identified.

11. Privacy

Your personal information is processed in accordance with our Privacy Policy.

By using this website, you agree to the collection and use of your information as described within our Privacy Policy.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their content, policies or practices.

13. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:

  • death or personal injury caused by negligence
  • fraud or fraudulent misrepresentation
  • breaches of your statutory consumer rights

Subject to the above, our total liability shall not exceed the value of the goods purchased.

14. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on this website.

15. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

If you have any questions regarding these Terms, please contact us:

FunkyNChunky

359 Baring Road
London
SE12 0EE
United Kingdom

Email: funkynchunky1@gmail.com

Website: https://www.funkynchunky.co