Shipping policy
Shipping & Delivery
Thank you for shopping with FunkyNChunky. Every order is carefully prepared to ensure it reaches you in perfect condition.
Order Processing
Orders are processed within 3–5 business days (Monday to Friday, excluding UK public holidays).
Once your order has been dispatched, you will receive a confirmation email with tracking details (where available).
During busy periods, product launches or seasonal promotions, processing times may be slightly longer. If there is a significant delay with your order, we will contact you using the email address or telephone number provided at checkout.
UK Delivery
We currently deliver throughout the United Kingdom using trusted delivery partners.
Estimated delivery times are provided at checkout and begin once your order has been dispatched.
Please note that delivery times are estimates and cannot be guaranteed.
International Delivery
We are pleased to ship to selected international destinations.
International customers are responsible for any customs duties, import taxes or local charges that may apply. These fees are determined by your country's customs authority and are not included in our product or shipping prices.
Delivery times for international orders vary depending on the destination and customs processing.
Tracking Your Order
Where a tracked delivery service is selected, you will receive tracking information by email once your order has been dispatched.
Delivery Delays
While we aim to deliver your order within the estimated timeframe, occasional delays may occur due to circumstances beyond our control, including:
- Courier delays
- Adverse weather conditions
- Customs inspections
- Industrial action
- High seasonal demand
We appreciate your patience should this happen.
Incorrect Delivery Details
Please ensure your delivery address is accurate before completing your purchase.
FunkyNChunky cannot accept responsibility for orders delayed or lost due to incorrect address information provided by the customer.
Lost or Damaged Parcels
If your order arrives damaged or has not been delivered within the expected timeframe, please contact us as soon as possible.
We will work with the delivery provider to investigate and resolve the issue promptly.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: funkynchunky1@gmail.com